by Region 7 Advocate, Darcella Craven
Small businesses are the backbone of the American economy, employing nearly half of the private-sector workforce. But navigating the complex landscape of federal regulations can be daunting. Regional Advocate Darcella Craven visited and toured Fox Creek Veterinary Hospital in Wildwood, Missouri, and discussed why it’s crucial for small businesses to stay informed and compliant with federal regulations.
Founded in October 2000, Fox Creek Veterinary Hospital offers comprehensive pet and horse care, from wellness exams and vaccinations to advanced diagnostics and surgical services in one of their three locations. They are an emergency care facility that treats large horses to tiny snakes. While the employees love what they do, it is not all cuddles with kittens and puppies. As a small business, Fox Creek must follow various federal regulations that impact its operations, from workplace safety to environmental compliance.
The Occupational Safety and Health Administration (OSHA) sets standards to safeguard workers from job-related hazards. Workplace safety is a concern at Fox Creek and entails implementing safety protocols to prevent injuries when handling animals, operating medical equipment, and managing hazardous materials.
Practice Manager Wendy Sens has been closely monitoring the OSHA Heat Illness and Related Injury rule which just extended public comment again until January 14, 2024. “Our facilities are state-of-the-art, and we take great precautions to ensure the comfort of our pet patients and care team,” Sens stated. “However, we are concerned about the potential impact of the new rules on our current practices and associated costs.”
Another critical area of concern is environmental compliance. The U.S. Environmental Protection Agency (EPA) enforces regulations to protect the environment from pollution. Fox Creek must manage waste disposal, chemical usage, and emissions following EPA standards. Non-compliance can result in substantial fines and damage to the hospital’s reputation. Fox Creek’s Kelsey Bennett, inventory manager, commented, “We work diligently to ensure compliance at all levels—state, local, industry, and federal. Compliance is crucial.”
Federal tax regulations are a significant concern for small businesses. The Internal Revenue Service (IRS) requires businesses to accurately report income, pay taxes, and maintain proper records. Fox Creek Veterinary Hospital must ensure that its financial practices are in line with IRS guidelines to avoid penalties and legal issues. This is particularly important as their three facilities have varied specializations and separate managing partners.
Federal regulations can impact the way small businesses operate and compete in the market. For instance, advertising regulations ensure that businesses provide truthful and nondeceptive information to consumers. Fox Creek is always mindful of how it markets its services to avoid misleading claims and maintain pet owner trust.
Despite the challenges, compliance with federal regulations can also offer strategic advantages. By adhering to and exceeding safety and environmental standards, Fox Creek Veterinary Hospital has established a reputation as a responsible and trustworthy business for over 24 years. Having the opportunity to tour their amazing facility and meet their dedicated team allows Advocacy to understand challenges and impacts on small businesses in real time. Fox Creek intends on maintaining their reputation for many years to come and Advocacy intends on championing their concerns along with them.
Darcella Craven serves as the Regional Advocate for Region 7 – Missouri, Iowa, Nebraska, and Kansas. Please feel free to reach Craven at darcella.craven@sba.gov and our other regional advocates to share your small business’s regulatory burdens or concerns.